How do I record or upload my greeting?

In Phone system › Sounds, click Record or Upload. Then in Calls › Change how calls work, choose Play audio, pick your sound and click Save.

Updated October 22, 2026

Open Phone system and go to the Sounds tab. Click Record to use your own voice, or Upload an MP3 or WAV file. Then, in Calls, choose Play audio where callers hear a message, pick your sound and click Save.

Also called: greeting, welcome message, custom voicemail greeting, hold music, audio file, message d'accueil, enregistrer mon message, musique d'attente, fichier audio

Step 1: Open Sounds

Click Phone system, then the Sounds tab. It holds your greetings, menu prompts, hold music and voicemail greetings.

Click: Phone system › Sounds

Step 2: Record or upload

To record, click Record, allow your microphone, speak, then click Stop. It's saved as "Recording 1". To use a file, click Upload and pick an MP3 or WAV up to 10 MB. Click a sound's name to rename it, and press play to hear it.

Click: Record › Stop, or Upload

Step 3: Use it in your calls

Go to Calls and click Change how calls work. Under Say hello first (or the phone menu, the closed message, or If nobody picks up), switch Callers hear from Read a script to Play audio, then pick your sound.

Click: Calls › Change how calls work › Play audio › Pick audio

Step 4: Save

Click Save at the bottom. You see Saved. Call your number to hear it.

Click: Save

Good to know

  • No recording? Keep Read a script: Alori reads your words aloud to callers.

  • Sounds show as Uploaded, Recorded, Spoken or Imported.

If it doesn't work

  • "Allow the microphone to record." Your browser blocked the microphone. Allow it in your browser's site settings, then click Record again.

  • "That file isn't audio, or it's over 10 MB." Use an MP3 or WAV file under 10 MB.

  • "Add audio in the Audio tab first." You have no sound yet. Add one in the Sounds tab.

  • "Used in … Change those steps first." You're deleting a sound your calls still play. Pick another one there first.

Built with Alori