How do I find an employee in the list?

Go to Employees › List and type a name, job title or department in Search the team. Pick Active, Inactive or Everyone, and a department.

Updated October 25, 2026

Go to Employees › List and type in Search the team: a name, a job title or a department. Accents and capitals don't matter. Use Active, Inactive or Everyone to choose who shows, and click a person to open their file.

Also called: employee list, team list, staff directory, search employees, find a technician, liste des employés, chercher un employé, répertoire

Step 1: Open the List

Click Employees in the menu, then List under it. On a phone, tap List in the row of sections at the top of the screen.

Click: Employees › List

Step 2: Search or filter

Type in Search the team. The list narrows as you type. Active is picked first; pick Inactive for people who left, or Everyone. When your team has more than one department, pick one in All departments. On a computer, click a column title (Name, Job title, Department…) to sort by it.

Click: Search the team › type a name

Step 3: Open their file

Click the person. Their file opens with Edit at the top right, and ⋯ (More actions) for See as employee, End employment and Delete…. Click the back square to return to the list.

Good to know

  • On a phone, each person is one row with their job title, department and any card that needs a look.

  • Who reports to whom sits under the list.

  • You can ask Ask Alori: "Who works in Service?"

If it doesn't work

  • "Nobody matches." Check the spelling, pick Everyone, or set the department back to All departments.

  • You don't see List. Your role doesn't open Employees. Ask an admin in Users.

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